Privacy Policy

At Phalam Batik, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book and attend our batik classes. By making a booking with us, you agree to the terms of this policy.

Information We Collect

When you book a batik class, we may collect the following personal information:

Full name
Email address
Phone number
Billing and payment details
Special requests (if any)

How We Use Your Information

Your information will be used for the following purposes:

To process and confirm your class booking
To contact you regarding your reservation or schedule changes
To provide customer support before and after your class
To improve our services and customer experience

Payment Security

All payments are processed through secure payment gateways. Phalam Batik does not store your full payment card details.

Sharing of Information

We will never sell or rent your information to third parties. We may only share limited data with:

Payment service providers (for secure transactions)
Partners directly involved in delivering the class (if necessary)

Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (except where legally required to keep it)

To exercise these rights, please contact us.

Policy Updates

Phalam Batik may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.